Serving Nanoose Bay, Parksville, Qualicum Beach
Founded in 2007 by Jim Fleming, Ocean Pool & Spa has come a long way from its beginnings in a room over a garage. When Jim first started out, he was working for the RDN, in his spare time he helped friends and friends of friends fix their hot tubs and pools. The demand grew and a store was needed, so his partner Lawrence helped and ran the store.
With Jim’s love of people and his kind way of doing business, we started Ocean Pool & Spa doing things a little different. We believe in giving the best customer service possible. The customer is our best asset and we do everything in our power to exceed their expectations. Some companies are profit driven and fail with customer service, we believe if you look after the customer the profits will look after themselves. We have customers whom purchased their pools and spa elsewhere and come to us for service, parts, advice and chemicals.
We hope you enjoy our products as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to call.
Sincerely,
Lawrence Thornton, Co-Founder
(1957 – 2016)